Testimonials
Rug Cleaning Service
Traio Marte
2022-05-16
Great service. We got our couch cleaned with them. No complaints. Arrived on time, did a great job. My couch looks brand new now.
stiv en
2022-05-14
Good web form, great response time, easy to request and schedule service, timely, fantastic job of cleaning. I chose them because I like to use local businesses whenever possible and based on their reviews. It turns out the good rating is well-deserved. Using the web form to request service was a breeze. I was pretty impressed overall with the website, much smarter than some I've encountered and to me this is a measure of the company. I've been known to select a different company if a website is poorly designed. The crew arrived right on time, were thorough and left our home in beautiful condition. Thanks to Rug Cleaning Service.
Joe P. Brewer
2022-05-14
Easy to Book Online and choose what I needed to have done on their website. Price was reasonable for a Deep Cleaning. A team of 2 arrived, worked without stopping for more than 4 hours, and left my home sparkling clean. I couldn’t be happier. I will subscribe for a regular cleaning service in the future, they offer 15% discount for rug cleaning.
Mathias Harvey
2022-05-13
Rug Cleaning Service just washed our house and cleaned windows (inside and out) after a full garden remodel. They did a superb job! My windows are sparkling and the house finally has no more dust on it. I highly recommend their service. Jorge was very diligent and professional. He did a great job!
Nicholas Guerrero
2022-05-13
Good web form, great response time, easy to request and schedule service, timely, fantastic job of cleaning. I chose them because I like to use local businesses whenever possible and based on their reviews. It turns out the good rating is well-deserved. Using the web form to request service was a breeze. I was pretty impressed overall with the website, much smarter than some I've encountered and to me this is a measure of the company. I've been known to select a different company if a website is poorly designed. The crew arrived right on time, were thorough and left our home in beautiful condition. Thanks to Rug Cleaning Service.
Chen Siew
2022-05-13
Great service. No complaints, my rugs look brand new.
Brooks Leonardo
2022-03-16
Easy service. Good results
Charlie Hunnam
2022-02-24
Their tech Amir is a real magician. Our rug looks brand new now!
Jordan Wainwright
2022-02-17
I would definitely recommend this company to anyone looking! I have two shedding puppers and they made my couch and rug brand new (dogs are no longer allowed on the couch lol)! I've had services before and they surface looks "clean" but the odor typically remains. However, this had my entire apartment smelling fresh and new! 10/10 recommend!
David Morrison
2022-02-13
Smooth booking. Fast and efficient cleaning of my persian rug!
We Value Our Customers’ Opinions. Leave Your Review About Services (please mention names of technicians and services). Thank You For Helping To Improve Our Services.
Frank
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I had Jeffrey and his helper out again, they were extremely fast, cleaned everything thoroughly. Super friendly guys who do a great job at a very fair price. Highly recommend rugscleaning nyc.
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Antonio
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I think they could clean my couch better. NOT SATISFIED.
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Edward Rakovicky
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It is really good that we can still deal with professional cleaning companies in New York city. I wanted to express my gratitude to this company. They were awesome. Manager is a very knowledgeable and professional. Technician is also a real professional as well as very polite guy. The most important thing is that my couch looks fresh and clean now.
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Mike James
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I was amazed the difference their made in upholstery cleaning. I have never cleaned my couch and its cushions before and I must say their do a really good job. I took a picture to compare the look of one of cleaned cushions before and after the couch cleaning. I appreciate such a professional job. Thank you.
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Deena S.
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Rugscleaning nyc are great! When calling around to get quotes from different companies, Peter was the only person who actually asked specific questions about the type of carpet we have and was easily the most affordable and professional. We needed to get our carpets cleaned asap, and Peter was very accommodating and squeezed us into his busy schedule. We will definitely use their services again for future cleanings.
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James
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Professional approach from the moment of scheduling that took 5 minutes and was very easy to great cleaning results. They cleaned my couch and rug at upper east side. Both look like new now. Thank you. I recommend rugscleaning nyc.
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Fran
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I made an appointment in early January via the internet. After making the appointment, someone called to confirm. The man I spoke to told me someone would call me the day before my scheduled appointment to confirm again. No one called. When no-one showed up, I called Peter and was informed that the appointment had been cancelled. Since I’m the customer, and they never bothered to call me, I’m still a little baffled about how the appointment got cancelled. Interestingly, no-one at Rugs clenaing nyc seemed to have any ideas either but they offered to reschedule the appointment for me. When I asked them why I would bother rescheduling the appointment if they couldn’t show up the first time, I was immediately transferred to someone else who gave me the same damn song and dance.
This company may not have a real handle on the concept of customer service…Which is why I’m taking my business elsewhere.
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Gabriella
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BAD SERVICE. I still have some stains on my rugs after their cleaning. I do not think they worked to the full to remove all stains. Not good. I do not recommend this business.
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Deborah
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Very good and thorough service. I have used them twice. Once to clean a 4 room apartment and another to clean my two room apartment. Every time I was satisfied with their work. The best part is that they are also punctual and very affordable.
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Michell
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A classic service with a modern twist, Rugs cleaning nyc saved the day after some wine spilled on the carpet while we were renting from Airnbnb. The company was very professional, fast, and caring. They helped us understand the style of cleaning we needed and got to work asap all before our trip ended. Thank you guys, you are awesome.
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Lasley
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I like their online chat and text support. I think it is a great thing for any business to make the communication with customers so easy. I scheduled the cleaning of my carpets in 2 rooms in 2 minutes. They arrived on time and did a great cleaning.
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JJ. L
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We needed our sectional couch and a shag area rug in our living room to be cleaned. Jeffrey came the next day and did an amazing job. Great technician, very professional, fair pricing, and superb service. A+++
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Mike Taylor
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I was looking for a good upholstery cleaning service to get my couch and loveseat cleaned. 90% of companies quoted me with really low prices that had a lot of hidden fees. They tell you low price that does not include anything but steaming. When I asked what they were going to do about some stains on my furniture they tole me that I would also need to go with their stain removal service. When I asked them if they were going to shampoo my furniture. Guess what? They also told that I would also need to go with their shampooing service. RugsCleaning. nyc was the most honest one where I was quoted what I paid eventually. They have flat rates and all inclusive prices which is a big thing when you want to clean your upholstery. Everything was fair: quick appointment, on-time arrival, really excellent cleaning results. I will definitely order their services again. Thank you rugs cleaning nyc.
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Katie M.
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I’ve used rugscleaning nyc many times. They are easy to schedule, punctual, professional, polite, and affordable. Most importantly the carpets look and feel brand new when they are done. I can’t imagine a better experience for carpet cleaning.
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Alex S.
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Amazing job cleaning my ivory sectional sofa
These guys were great. Easy to schedule, disclosed all potential costs ahead of time, arrived and completed on schedule, very pleasant throughout the process. Best of all, they saved me from having to replace my ivory sectional sofa. No lie, it’s a bit tired looking to begin with, but I ruined it with indigo stains that rubbed off from my newest pair of jeans. I was depressed – it would cost a bundle to replace. With low expectations of success, I decided to try cleaning the upholstery and see if the sectional could be saved. Amazingly, Duane got all of the indigo out along with several years worth of accumulated dirt. It’s looking better than ever! I’m sticking with these guys for all my carpet and upholstery problems.
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George
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I must tell that I am really impressed. Their technician was an absolutely professional from the way he communicates with clients to the work he does. He did a great job. Now my couch looks almost like brand new. Thank you Marc.
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Kelly S.
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I would definitely hire RugsCleaning nyc again. They were able to make a rush (within 5 days) appointment. Arrived early for the job. And finished within an hour — Duane was magical. Our carpets look like new again — even after 2 years of wine and random stains. We thought there was no hope. Thank you RugsCleaning nyc
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Carrie M.
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I don’t have a lot of hours outside of work to schedule and set up things so I appreciate the convenience. Scheduling was easy enough online, and I was called right away to explain what the procedure was going to be, what I needed to make sure of, and what they needed from me. Doesn’t get any easier than this.
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Caroline
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We needed to clean our sofa and two matching chair. These guys came within a given time window. They did a great job. They were very professional. Nothing to add. I will definitely use rugscleaning.nyc services again.
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Kim S.
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Great service, reasonable price, nice guy. Will definitely call them again. This is the way service is supposed to work.
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Paul P.
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They are just done with my place. Reasonable prices. Punctual, professional service. The person I talked on the phone to schedule an appointment, Mary, was very helpful and sweet.
When done, the cleaner Jose showed me a slightly reddish spot (smaller than a dime) and apologized for not being able to get it. I might not have even noticed it; I appreciated the attention to detail.
Definitely recommend it to everyone 🙂
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Jessica
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We needed to clean our 8 by 10 and 8 by 5 rugs. We have not cleaned them since last year. All our previous experiences were really bad. Every time we ordered rug cleaning services we had a problem of being paying more than expected. Most rug cleaning companies gave us rough estimates that were far away from real prices we paid eventually. Guys from rugs cleaning nyc were great because we did not pay any cent more than we were quoted. Their flat rates policy turned out to be really good. All inclusive price helped us not worry abut any hidden fees. Moreover, their professional approach (they came on-time, they used a really professional big heavy-duty machine, they covered our wood floors to avoid damages etc) made us really satisfied customers. Thank you RugsCleaning.nyc! Bravo!
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Max Peterson
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This is my 4th year having this company clean our carpets and I feel a little embarrassed that I haven’t left a glowing review yet. Peter is one of the most professional people I know, truly his customer service is 10/10. His attention to detail is impeccable and it shows in everything he does. He has been on time every time and has even accommodated us on very short notice when we had a minor mold-scare in our baby’s nursery. His rates are reasonable (if not generous, compared to the “other guys”). If you are considering having any carpet cleaning done, give him a call- you’ll be happy you did. We’re definitely customers for life!
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Daniel
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I want to say thank you to this really professional company. We needed a queen size mattress cleaning service. Our mattress had been a bit stained and just dirty after 5 years of use. We did not want to buy a new one and decided to look for professional mattress cleaning company. These guys were awesome. They came on time and turned our mattress into almost a brand new look. It did not look very well right after the cleaning but when it dried we were surprised how white and clean was it. Thank you RugsCleaning.nyc for your professionalism in mattress cleaning.
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Erica
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I called them to clean my mattress. They showed on time, cleaned it very well. Moreover, they deodorized it well so it smells very good now. Thank you.
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Marc
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Absolutely the best! A close friend of mine was moving out of his apartment and when we started moving the furniture, low and behold, there was a huge stain behind the couch! He only had a few days before his inspection and not wanting to lose his security deposit, we called several carpet cleaning companies. Unfortunately because of the short timeline, nobody was available. We found Rugs Cleaning NYC and were ecstatic that they were able to make the time work.
They were punctual, friendly, and got the stain out very quickly; it’s amazing how much brighter the carpet looked afterwards, forgot it was ever that original color! My buddy thought because of the quick service he would be paying an arm and a leg, but the pricing was great.
Two days later my buddy is in his new apartment and we both know who to call in the future for any fast and reliable carpet cleaning! Thank you Rugs Cleaning NYC.
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Sarah
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We do rug cleaning every year. Last year we were not completely satisfied with the cleaning results from other rug cleaning company. We found this company and decided to use their services. They were really affordable. We were kind of afraid if they are enough professional but it turned out to be an excellent professional rug cleaning company. They turned our rugs almost into a new state after really thorough cleaning procedures. We will use you guys next year.
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Ann Fayer
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Rugs cleaning nyc is great company. Efficient, effective, affordable. Would highly recommend. Very easy to communicate with and straight forward guy.
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Sandra A.
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I’ll spare you the gory details but the rug in my kids room needed a cleaning – in the worst way. It was so bad, I wasn’t sure it could be saved! The folks at rugscleaning nyc made the whole experience so easy and fast. I called – they came and picked it up that day – a week later, they dropped it back off – good as new!!! Easy, efficient, great service and a good price. Will definitely use again.
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Chris
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Let’s just keep it simple.
1. Peter is genuine, friendly, punctual and professional.
2. He is amazing at his craft. People who are dedicated experts have a “craft” not a job.
This is Peter. My carpets and my sofa look brand new.
3. His prices are beyond reasonable.
Peter, Thanks a million from Eric, Kristen, and Georgia Price in Williamsburg!
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Andrew S.
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My carpets look amazing. Also, John was very friendly and professional. He did a very thorough job and I was very impressed. They have a helpful website and accept credit cards, which is nice. $150 minimum for my one bedroom apartment but I feel it was well worth the price.
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Garry
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My old couch was in desperate need for the cleaning. I decided to clean it rather than replace because I love this couch. I have been carefully shopping for a good company for a couple days and get about 5-7 quotes. These guys gave me the best price with all inclusive price. A lot of companies do these tricks with steam only price. When you ask them what is included into the price- they say “you will see everything on site when our technician arrive”. One of such scambags came over and said “Oh man – you need a deep cleaning with shampooing and stain removal” I said ok, how much to $69 I was initially quoted. He said “$59 for shampooing and $39 for stain removal”. Notttttt bad! Such a difference. I kicked him out of my house eventually. I chose RugsCleaning nyc because they do not have that b*it. Everything was clear. They came on time, did a fantastic job and charged me exactly what I was quoted for. It was $119 for a great service. Thank you guys. I recommend this company. 5 stars service.
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Karen Thomas
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They were professional, really nice and did a great job. I really enjoy having clean carpets that are actually *clean* (i.e. not loaded with chemicals).
Highly recommended!!!
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Andrew
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We were not really happy that they came 30 min late but their chair cleaning service was really good. We would use their service again if need an upholstery cleaning service. Andrew, (New York, NY).
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Ashley T,
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I have gone through numerous carpet cleaning services, both big name and small local companies. None of them can come even close to the quality of work Rugs Cleaning nyc provided. Just like many of the other reviews said, Peter was extremely accommodating with scheduling us in at the last minute, his team came and worked quickly and efficiently, they were meticulous and really cared about the quality of his work, and was incredibly affordable. Never have to look elsewhere for another carpet cleaning service. They were fantastic!
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Mark S.
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They are the best in the biz! I’ve been using them for the last 3 years. I’ve tried a few others due to deals and last minute needs and no has done the quality of work that rugscleaning nyc provides. I have two small but very active children, our house gets lots of traffic and lots of spills . There isnt a stain that they cant get out, they are professional, always within a time window, and they prices cant be beat for the quality of the work that they do! Best thing about they work , your carpets aren’t soaking wet, and full of chemicals basically when they are done you can walk on the carpet!! I highly recommend rugs cleaning nya, their work, professionalism and results cant be beat!
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J.O.
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Rugs Cleaning NYC has cleaned our carpets a few times over the last 6 years. They always do a very professional job and the carpets look great for a longtime after the cleaning. I’ve tried to save money by renting machines at the grocery store, but the carpets only look good the day of and then seem to suck up dirt and become filthier than they were before the cleaning. Steam cleaning is the way to go and Rugs Cleaning NYC is our first choice.
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Laura Romes
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I am so pleased that I found them. They cleaned both my home area rugs/carpeting and the carpeting in my office. Everything looks great! The area rugs in my home are now particularly vibrant – when I look at the colors it seems like someone breathed
life back into them! Rugs cleaning tech is personable and professional. I will certainly call Peter the next time I need my rugs cleaned.
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Steven J.
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Honest, reliable and very professional service.
I called with a small job: a single 8 X10 wool area rug. Peter squeezed me into his busy schedule: he called an hour before arrival as agreed upon; performed the service efficiently.Peter is a true pro!
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Peter
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Their sofa cleaning service was really good. Now we enjoy sitting on our well cleaned and great looking sofa. Thank you guys.
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Brandon Samuel
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After a disappointing consultation with a different company, I was thrilled to find RugsCleaning NYC! They did an excellent job, and even got out stains I didn’t think EVER would come out. Peter communicated with me really clearly that they were running a bit behind schedule and went above and beyond my expectations. He was worth every penny!
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eduardo C.
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I’ve used several different carpet cleaning services. At first, the carpet looked great, then a few weeks later, the same spots reemerged. That hasn’t happened with RugsCleaning NYC. Peter hand scrubbed multiple spots on the carpet. The carpet still looks great!
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Edward
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I wanted to express my gratitude to this company with this video. You guys can consider it as a good tip for you but don’t be late next time!
Click PLAY to see the testimonial.
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Lisa
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Thorough, friendly, honest, and professional company.
I was highly satisfied with Jeffrey’s amazing job on my long fibered wool rug (a pain in the neck to maintain). Jeffrey took care of major stains like they had not been there before. Thoroughly cleaned on the bottom under the long, pain in the neck wool fibers.
Definitely coming back for his service and highly recommend! Thank you Jeffrey!!
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Diane Connors
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My first time using this company’s services. I was apprehensive at first, but they were very professional right from my first phone call. I got a call when they were within 15 minutes of arrival. They came in, surveyed the job, listened to what I wanted, and then said they could do the job immediately. I was thrilled. Within minutes they were back with their equipment, worked diligently and cleaned upholstery and rug and did a magnificent job. They were finished with a half hour, packed up and gone. Very organized and pleasant to work with. Would definitely recommend their services. Price was very reasonable also.
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